1. General Provisions
These Terms and Conditions govern the legal relations between the User and Digimart LLC related to the use of the website Digimart.ge and the purchase of products through the website.
Company Full Name: Digimart LLC
Identification Code: 406551574
By placing an order on the website, the user confirms that he has read these terms and conditions and agrees to them in full.
2. Definition of terms
For the purposes of these terms and conditions:
- Company / We / Digimart — Digimart LLC;
- Website — Digimart.ge;
- User — any individual and/or legal entity that uses the Website or places an order;
- Product — any item or product placed on the Website;
- Order — a request for the purchase of a specific product placed by a user through a website;
- Distance contract — a contract concluded between a user and a trader through remote communication, without physical presence. This definition is in accordance with the Law of Georgia on the Protection of Consumer Rights
3. Use of the Website
Digimart.ge is an online store through which the user can browse, select and purchase various products.
The user is obliged to:
- Use the Website legally;
- Indicate correct, complete and updated information when placing an order;
- Not to interfere with, damage or use the Website in an unauthorized manner.
4. Product Information
The product descriptions, photos, characteristics and prices posted on the Website are intended for informational purposes only. The Company strives to ensure that the information is accurate and up-to-date, however, technical errors, inaccuracies in descriptions, changes in stock, or incorrect price reflections cannot be ruled out.
The product image may differ slightly from the actual product, including in terms of color, packaging, or visual details.
If a significant error related to price, stock, or description is discovered after the order, the Company is authorized to notify the Customer and offer:
- Confirmation of the order with the updated terms; Or
- Cancel the order and refund the amount already paid.
5. Prices and Payment
The prices indicated on the website are given in GEL, unless otherwise specified.
Payment is possible using the payment methods available on the website at the time of placing the order.
The company is entitled to change the price of the product at any time, however, such change does not Applies to an already confirmed order, except in cases where the price was indicated as a result of a technical or obvious error.6. Order placement and confirmation
Placing an order on the website does not automatically mean its unconditional acceptance by the company. The order is considered accepted after:
- The customer receives an order confirmation; OR
- The Company will begin processing/delivering the order.
The Company has the right to refuse to accept the order if:
- The product is out of stock;
- The incorrect price or description is specified;
- Unable to confirm payment;
-
There is a reasonable suspicion of fraud, abuse, or other illegal activity.
7. Delivery
Products are delivered throughout Georgia, unless otherwise stated on the website or on the specific product page.
Delivery times are approximate and may change due to circumstances such as:
- High load;
- Courier delay;
- Inaccuracy of the address;
- Force majeure circumstances.
8. Cancellation of the order by the consumer and the right to return
In accordance with the legislation of Georgia, the consumer, as a rule, has the right to withdraw from a distance contract within 14 calendar days, without giving a reason, except for exceptions established by law. In the case of goods, the said period, as a rule, begins from the day when the consumer or a third party designated by him physically receives the goods.
To exercise the right of return, the consumer is obliged to:
- Contact us in accordance with the law and/or the procedure specified on the website;
- Not to use the product more than necessary to verify its nature, characteristics and functioning;
- Follow the return procedure, which may be additionally specified in the return/return policy.
9. Warranty and Product Liability
If a specific product is covered by a manufacturer's or seller's warranty, this information will be indicated in the product description or in the accompanying documentation.
If the consumer receives a damaged, defective or non-conforming product, he must notify the company within a reasonable time and provide relevant information/evidence.
The company will act in accordance with applicable legislation and consumer protection rules. The Georgian Law on Consumer Protection establishes the general framework for distance contracts and consumer protection.10. User Account Security
If a user account is available on the website, the user is responsible for:
- Keeping his/her authentication data confidential;
- Account actions, except in cases where unauthorized access is confirmed for the company's own account.
11. Intellectual Property
All materials posted on the website, including:
- Logo,
- Design,
- Texts,
- Photos,
- Catalog,
- Graphic elements,
- Software Part,
Unless otherwise indicated, is the intellectual property of the Company or the relevant right holder and is protected by applicable law.
It is prohibited to copy, distribute, commercially exploit or otherwise use this material without the prior written consent of the Company.12. Processing of personal data
Digimart processes the user's personal data only on a legal basis and to the extent necessary:
- To accept an order;
- To process payment;
- To ensure delivery;
- To communicate with the customer;
- To fulfill obligations imposed by law.
In Georgia, the processing of personal data is regulated by The Law "On the Protection of Personal Data", which aims to protect the inviolability and confidentiality of private and family life.
The user has the right, within the limits established by law, to request information about the processing of his/her data.
The detailed conditions for the processing of personal data are determined by the Privacy Policy.13. Prohibited actions
The user is prohibited from:
- Indicating false or misleading information on the website;
- Using someone else's data without permission;
- Interfering with the technical system of the website;
- Distribution of malicious code;
-
Using the Website for dishonest, fraudulent or unlawful purposes.
14. Disclaimer
The Company is not responsible for:
- For temporary technical disruptions on the Website;
- For problems caused by the User's device, the Internet or third-party services;
- For damage caused by the User's violation of the rules, provision of incorrect information or improper use of the Website.
15. Changes to the Terms and Conditions
The Company is authorized to update or change these Terms and Conditions at any time. The updated version shall enter into force upon publication on the Website, unless otherwise specified in the text itself.
The User's continued use of the Website after publication constitutes acceptance of the updated Terms.16. Dispute Resolution and Applicable Law
These Terms and Conditions are governed by the laws of Georgia.
The parties will try to resolve any dispute through negotiations at the first stage. In case of failure to reach an agreement, the dispute will be considered in accordance with the procedure established by the laws of Georgia, in the relevant court of Georgia, unless otherwise provided by mandatory norms.17. Contact Information
For questions regarding these Terms and Conditions, orders, returns or other matters, customers may contact us at the following address:
Digimart LLC
ID: 406551574
Website: Digimart.ge
E-mail: info@digimart.ge